Commodities IT Support Analyst

Lunalogic UK is looking for a Commodities IT Support analyst to join his client’s London CIT Business Support Team dedicated to the Commodities-Indexed Transactions Activity (CIT).

CIT provides liquidity and market-making services across commodity markets to a large and diversified base of clients worldwide. Products include Base and Precious Metals, Oil, European and North American Power and Natural Gas, Coal, Emissions and Agricultural Commodities.

As a member of the team, support the global commodities in house platform, critical for front-to-back functionality including pricing, risk management, trade booking, market data imports, p&l reporting, settlements, physical scheduling, trade confirmations and regulatory reporting and more.

Key daily tasks include:

• Fielding questions from all  CIT personnel including traders, marketers, risk managers, and middle office and others
• Analysing and resolving production support technical and functional issues
• Proactively monitoring the system
• Incident Management
• Release management
• Participate to the platform improvement :
  • Monitoring
  • Infrastructure and Architecture
  • Obsolescence Management / Migrations
  • Bug Fix specifications and testing
  • Various tools development
• First-line support rota, which includes an early shift for resolving overnight batch issues and late shift + on-call for overnight and weekend support.

Main Mandatory skills:

• Strong problem-solving
• Fast Learner
• Communication
• Continuous improvement
• Like doing support and help users

Functional skills:

• Cleared and OTC products (Futures / Options / Swaps /Exotics).
• Good knowledge on Commodities activity
• Knowledge on pricing, valuation, and p&l.
• Front to back workflows and architecture.
• Market data management and providers.
• Settlement and invoicing.
• Regulatory reporting for commodities
• Confirmation process.

Technical skills:

• Intermediate level relational database and SQL skills are required.
• Monitoring tools: Geneos, Graphana/Prometheus, Dynatrace.
• Windows / Linux Servers administration – essential.
• Networks infrastructure / Security – essential.
• Good knowledge of script languages (Powershell, Python …).
• Experience on Dev/Ops environments.
• Knowledge on: IBM MQ / Octopus / Consul is a plus.